Track your order
NEED HELP?
FREQUENTLY ASKED QUESTIONS
Do you offer free shipping?
Yes! We offer free delivery nationwide on every order. No minimums, no hidden costs at checkout.
What if my item doesn't fit?
You have 30 days to return or exchange it. Items should be unworn, unwashed, and in their original packaging. Contact us via our contact page with your order number and we'll walk you through it.
How can I track my order?
Once your order ships, you'll receive a tracking number and tracking link by email, so you can follow your parcel every step of the way with The Courier Guy.
How do I choose the right size?
Each product page has a size guide to help you pick. If you're still unsure, get in touch via our contact page and our team will help you find the right fit.
Which payment methods do you accept?
We accept Visa, Mastercard, American Express, Apple Pay, Google Pay, and Shop Pay. All major credit and debit cards are welcome.
Is my payment secure?
Yes. All payments are processed through secure, encrypted platforms, so your details are fully protected.
How long does shipping take?
Orders are dispatched from our Cape Town boutique and arrive within 3 to 5 working days, anywhere in South Africa.
How can I contact customer service?
Reach out via our contact page with any product, order, or general questions. Business hours: Monday to Friday 9:00–18:00, Saturday and Sunday 12:00–17:00 (SAST).
FREE DELIVERY NATIONWIDE
On every order, anywhere in South Africa. No minimum spend.
EASY RETURNS
You have 30 days to change your mind.
SECURE PAYMENT
100% secure, encrypted checkout.
NEED HELP?
Find answers to all your questions in our FAQ.