Privacy Policy
Privacy Policy
Last updated: May 26, 2026
Privacy Policy for Nova Cape Town
This Privacy Policy explains how Nova Cape Town (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from nova-capetown.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For clarity, "you" and "your" refer to you as the user of the Services, whether you are a customer, visitor, or other individual whose information we have collected.
Please read this Privacy Policy carefully.
How We Collect and Use Your Personal Information
We collect personal information from various sources to provide and improve our Services, comply with legal obligations, and communicate with you. The types of information we collect depend on how you interact with us.
What Personal Information We Collect
1. Information You Provide Directly
- Contact details: name, address, phone number, email.
- Order information: billing address, shipping address, payment confirmation.
- Account information: username, password, security questions.
- Customer support communications: messages and information you include when reaching out.
2. Usage Data
- Automatically collected data about your interaction with our Site, such as device type, browser, IP address, and browsing behavior, using cookies and similar technologies.
3. Information from Third Parties
- Vendors and service providers supporting our Site, such as payment processors and shipping partners.
- Other third-party platforms or advertising partners, when you interact with ads, emails, or social media functionalities.
How We Use Your Personal Information
- Providing Products and Services: To process orders, fulfill deliveries, manage your account, and respond to inquiries.
- Marketing and Promotions: To send marketing communications and targeted advertisements, where permitted by law.
- Security and Fraud Prevention: To detect and prevent fraudulent or malicious activity.
- Service Improvement and Communication: To enhance our services and provide customer support.
Cookies and Tracking Technologies
We use cookies to improve your experience, understand usage patterns, and deliver targeted advertising. You can control cookies through your browser settings, but note that disabling cookies may affect site functionality.
For more information, see the Shopify Cookies Policy.
Disclosure of Personal Information
We may share your information with:
- Service providers performing functions on our behalf (for example, payment processing, shipping, IT support).
- Business partners for marketing and promotional purposes.
- Affiliates and others within our corporate group.
- Legal authorities or as required by law, such as responding to subpoenas or legal requests.
- In the event of a business transfer (mergers, acquisitions).
Categories of Personal Information Disclosed:
| Category | Recipients |
|---|---|
| Identifiers (name, contact details) | Service providers, partners |
| Order and account details | Shipping and payment partners |
| Usage data and IP addresses | Analytics providers |
| Geolocation data | Shipping and delivery services |
We do not sell or share sensitive personal information without your explicit consent.
Third-Party Websites and Links
Our Site may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before sharing information.
Children's Data
Our Services are not intended for children under 16, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us to request deletion.
Security and Data Retention
While we implement security measures, no system is entirely secure. We retain your personal data only as long as necessary for the purposes outlined in this policy, to meet legal obligations, or to resolve disputes.
Your Rights
Depending on your location, you may have rights including:
- Access to your personal data.
- Correcting inaccurate data.
- Deletion of your data.
- Data portability.
- Restriction of or objection to processing.
- Withdrawal of consent.
- Opting out of marketing communications.
Residents of certain US states (such as California, Colorado, Connecticut, Virginia, and others with comprehensive privacy laws) may have specific rights regarding access to, correction of, and deletion of their personal information, the right to opt out of the sale or sharing of personal information and targeted advertising, and the right not to be discriminated against for exercising these rights.
To exercise any of these rights, contact us at contact page .
Managing Communication Preferences
You can opt out of marketing emails by following the unsubscribe link in our communications. Non-promotional emails related to your transactions will still be sent.
International Data Transfers
We may process and store your data in countries other than the one in which you reside, including through our service providers and fulfillment partners. Where data is transferred across borders, we rely on appropriate safeguards to protect it in line with applicable law.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "Last updated" date at the top indicates when the policy was last revised.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Nova Cape Town Email: contact page
Note: This Privacy Policy is provided for informational purposes and does not constitute legal advice. We recommend consulting a qualified legal professional to confirm compliance with the privacy laws that apply to your business and customers, including applicable US federal and state privacy laws.